Terms of service

EQUIPMENT LEADER LLC

TERMS & CONDITIONS

Effective Date: November 14, 2026
Company: Equipment Leader LLC
Customer Support: equipmentleader@protonmail.com
Telephone: 850-554-8888

These Terms & Conditions (“Terms”) govern your access to and use of the Equipment Leader LLC website, online store, products, services, quotations, purchases, and related transactions.

By accessing our website, submitting an order, purchasing a product, accepting a quotation, or otherwise conducting business with Equipment Leader LLC, you acknowledge that you have read and agree to these Terms, subject to any rights that applicable law does not permit us to waive.

If you do not agree with these Terms, do not use our website or purchase products through Equipment Leader LLC.

1. ABOUT EQUIPMENT LEADER LLC

Equipment Leader LLC (“Equipment Leader,” “we,” “us,” or “our”) is an equipment and merchandise sales business offering products from multiple manufacturers, distributors, suppliers, and other authorized sources.

Our product offerings may include, without limitation:

• Construction and industrial equipment;
• Aerial lifts, boom lifts, scissor lifts, and spider lifts;
• Telehandlers, forklifts, and material-handling equipment;
• Agricultural and outdoor power equipment;
• Lawn and garden equipment;
• Automotive and recreational products;
• Tools, accessories, and replacement parts;
• Home, commercial, and industrial merchandise.

Equipment Leader may sell products directly, arrange manufacturer-direct or supplier-direct fulfillment, facilitate orders through distribution partners, or otherwise coordinate the sale and delivery of merchandise.

Unless expressly stated in writing, Equipment Leader does not represent that it manufactures the products listed on its website.

Product manufacturers, suppliers, distributors, and fulfillment partners may be separate businesses and independent entities.

2. ELIGIBILITY AND CUSTOMER RESPONSIBILITY

You represent that:

1. You are legally capable of entering into a binding agreement.
2. The information you provide is accurate and complete.
3. You are authorized to use the payment method submitted with your order.
4. You will use purchased products in compliance with applicable laws, regulations, and manufacturer instructions.
5. You will not use our website or purchasing systems for fraudulent, unlawful, or abusive purposes.

If you purchase on behalf of a company or another organization, you represent that you have authority to bind that organization to these Terms.

3. PRODUCT LISTINGS AND DESCRIPTIONS

We make reasonable efforts to provide accurate product descriptions, specifications, photographs, availability information, and pricing.

However:

• Product photographs may be supplied by manufacturers or distributors.
• Colors, finishes, dimensions, and specifications may vary.
• Manufacturers may change product specifications without advance notice.
• Product availability may change after a listing is published.
• Manufacturer descriptions and specifications may contain errors or omissions.
• Certain products may require additional accessories, installation, configuration, or equipment to operate.

Customers are responsible for reviewing product specifications, compatibility, dimensions, capacity, intended use, and operating requirements before purchasing.

If a material listing error is discovered before fulfillment, Equipment Leader may contact the customer to correct the error, offer an alternative, or cancel and refund the affected order as permitted by law.

Nothing in this section eliminates rights arising from fraud, intentional misrepresentation, or applicable consumer-protection laws.

4. PRICING, QUOTATIONS, AND ORDERS

Prices are subject to change without notice until an order is accepted.

A quotation may include an expiration date, estimated delivery time, freight charges, taxes, accessories, installation, or other conditions.

Unless a written quotation states otherwise:

• Quotations are not guaranteed beyond their stated validity period.
• A quotation does not guarantee product availability.
• Orders are subject to acceptance and availability.
• Additional freight, delivery, installation, or handling charges may apply.
• Applicable taxes may be added at checkout or invoicing.

Submitting an order does not necessarily mean Equipment Leader has accepted it. An order confirmation may acknowledge receipt without constituting final acceptance.

We reserve the right to reject or cancel an order for legitimate reasons, including inventory errors, pricing errors, suspected fraud, payment authorization problems, supplier unavailability, or legal restrictions.

If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled merchandise, subject to applicable law.

5. PAYMENT TERMS

Payment must be made through an accepted payment method or according to separate written credit terms approved by Equipment Leader.

We may use third-party payment processors, financial institutions, merchant services, and payment platforms to process transactions.

Equipment Leader does not control the independent policies, security systems, or operational decisions of third-party payment providers.

You authorize the applicable payment processor to charge your selected payment method for the amount of your purchase, including disclosed taxes, shipping, and other applicable charges.

Unless approved in writing, payment is due before an order is released for fulfillment.

For approved commercial or wholesale accounts, separate written payment terms may apply.

6. SHIPPING, DELIVERY, AND FULFILLMENT

Products may ship from:

• Equipment Leader;
• A manufacturer;
• A distributor;
• A supplier;
• A third-party warehouse;
• Another authorized fulfillment location.

The shipping origin may differ from Equipment Leader’s business address.

Delivery dates and transit times are estimates unless expressly guaranteed in writing.

Equipment Leader is not responsible for delays caused by circumstances beyond its reasonable control, including weather, transportation interruptions, carrier delays, supplier delays, labor disruptions, customs, government action, or other force majeure events.

Customers are responsible for providing accurate shipping information and ensuring that the delivery location can accommodate the product.

For large or heavy equipment, customers should verify access, unloading requirements, site conditions, and delivery arrangements before ordering.

Customers should inspect deliveries promptly and document visible shipping damage or missing items. Claims must be reported within the time required by the applicable carrier, manufacturer, or law.

Nothing in this section limits rights or remedies that applicable law provides for damaged, defective, or undelivered merchandise.

7. INSPECTION AND ACCEPTANCE

Customers should inspect merchandise promptly upon delivery.

For equipment, inspection may include:

• Visible exterior condition;
• Serial numbers and identifying information;
• Included accessories;
• Shipping damage;
• Missing components;
• Documentation;
• Manufacturer-specified delivery inspection requirements.

Customers should not operate, install, modify, or place equipment into service if they identify a condition that may make it unsafe.

Reporting a problem promptly helps us coordinate with the manufacturer, supplier, carrier, or other responsible party.

Nothing in this section makes a customer’s failure to inspect an automatic waiver of rights that cannot legally be waived.

8. RETURNS AND REFUNDS

All returns require prior written authorization from Equipment Leader.

A customer must obtain a Return Merchandise Authorization (“RMA”) before sending merchandise back.

An RMA is not a guarantee that a return will be approved. It identifies the merchandise, return conditions, and authorized destination.

8.1 Standard Merchandise – 90 Days

Most eligible standard merchandise may be considered for return within ninety (90) days of delivery.

The merchandise must be new, unused, uninstalled, unassembled, unmodified, and in resalable condition, with its original packaging, components, accessories, manuals, and documentation.

8.2 Outdoor Power Equipment – 30 Days

Eligible outdoor power equipment may be considered for return within thirty (30) days of delivery.

This category may include:

• Lawn mowers;
• Weed eaters and string trimmers;
• Leaf blowers;
• Certain tractors;
• Similar outdoor power equipment.

The merchandise must remain new and unused. Equipment that has been fueled, operated, assembled beyond reasonable inspection, installed, or otherwise placed into service is not eligible for a discretionary return unless Equipment Leader approves an exception or applicable law requires otherwise.

8.3 Designated Products – 7 Days

Certain designated products may be considered for return within seven (7) days of delivery.

These may include:

• Portable and window air conditioners;
• Eligible generators specifically designated as returnable;
• Gas-powered pressure washers;
• Dehumidifiers;
• Other products identified in their listing or order documentation as subject to a seven-day return period.

The seven-day period applies only when the product listing or order documentation identifies the product as eligible for this return category.

8.4 Final-Sale Merchandise

The following products may be designated final sale and ineligible for discretionary returns:

• Whole-house and stationary generators;
• Designated heavy equipment;
• Specialty machinery;
• Custom-configured equipment;
• Custom or special-order merchandise;
• Products manufactured or ordered specifically for a customer;
• Other products clearly identified as final sale before purchase.

Final-sale designation does not eliminate remedies for defective merchandise, nonconforming goods, fraud, misrepresentation, or other rights that cannot legally be waived.

8.5 Heavy Equipment

Heavy equipment is generally sold on a final-sale basis for discretionary returns.

This category may include:

• Scissor lifts;
• Boom lifts;
• Spider lifts;
• Aerial work platforms;
• Telehandlers;
• Forklifts;
• Construction equipment;
• Agricultural machinery;
• Industrial machinery;
• Specialty lifting and material-handling equipment.

Customers should carefully review specifications, operating capacity, dimensions, power requirements, condition, and intended use before purchasing.

A heavy-equipment order may be noncancelable once submitted to a manufacturer, distributor, or supplier for procurement, configuration, or fulfillment, where disclosed and legally permitted.

Final-sale treatment does not eliminate applicable statutory rights or remedies for defective or nonconforming goods.

8.6 New and Unused Merchandise

The discretionary return periods described above apply to new, unused merchandise.

Reasonable opening of packaging for inspection does not automatically disqualify a return if the merchandise remains unused and otherwise meets the applicable return conditions.

Products that have been operated, installed, assembled, fueled, modified, damaged, or placed into service may be ineligible for discretionary returns.

8.7 Used, Pre-Owned, and Refurbished Merchandise

Unless expressly stated otherwise in writing, used, pre-owned, and refurbished merchandise is sold AS IS, WHERE IS, with all faults and without an Equipment Leader warranty.

To the extent permitted by applicable law, Equipment Leader does not provide discretionary returns, exchanges, or refunds for used, pre-owned, or refurbished merchandise.

The condition of such merchandise should be reviewed carefully before purchase.

Any condition descriptions, inspection reports, photographs, known defects, or written representations provided with the listing or sale remain subject to applicable law.

Any legally required warranties or protections are not waived by this section.

8.8 Restocking Fee

Approved discretionary returns may be subject to a restocking fee of up to fifteen percent (15%) of the merchandise purchase price, where disclosed and legally permitted.

The restocking fee may account for inspection, handling, repackaging, administrative processing, supplier charges, and loss of resale value.

The restocking fee does not apply where prohibited by law or where the return is required because of a covered defect, nonconformity, or other legally protected circumstance.

8.9 Return Shipping

Unless otherwise required by law or agreed in writing, customers are responsible for authorized return shipping costs.

Customers are encouraged to use a trackable shipping service and obtain appropriate insurance.

Customers should retain proof of shipment and delivery.

8.10 Authorized Return Destination

Customers must ship approved returns only to the return address specifically provided in writing by Equipment Leader.

Do not send merchandise to:

• A manufacturer’s address;
• A supplier’s address;
• A distributor’s warehouse;
• Equipment Leader’s business address;
• An employee’s residence;
• A personal residence;
• Any other location not specifically authorized in writing.

A manufacturer or supplier may operate the actual return facility. However, customers must follow Equipment Leader’s written RMA instructions rather than independently selecting a return destination.

8.11 Refund Processing

Approved refunds will generally be issued to the original payment method unless another method is agreed upon or required by law.

Refund processing times may depend on the payment processor and financial institution.

Equipment Leader may inspect returned merchandise before approving a discretionary refund.

9. CANCELLATIONS AND SPECIAL ORDERS

Customers should contact Equipment Leader promptly if they need to cancel an order.

An order may become noncancelable once it has been submitted to a manufacturer, supplier, or distributor for procurement, production, configuration, or shipment, where this condition was disclosed before purchase and is permitted by law.

Special-order merchandise may include:

• Custom-configured equipment;
• Factory-ordered machinery;
• Nonstock products;
• Products ordered specifically for a customer;
• Products requiring special manufacturing or preparation.

If an order cannot be canceled because fulfillment has already begun, the customer may remain responsible for disclosed nonrecoverable costs, subject to applicable law.

10. MANUFACTURER WARRANTIES

Some products may include a manufacturer’s written warranty.

Manufacturer warranties are provided according to the manufacturer’s own terms, conditions, exclusions, registration requirements, and procedures.

Customers may need to contact the manufacturer or an authorized service center directly for warranty service.

Equipment Leader does not independently extend a manufacturer’s warranty unless it expressly agrees to do so in writing.

Nothing in these Terms excludes any warranty or remedy that applicable law requires Equipment Leader to provide.

11. PRODUCT SAFETY AND PROPER USE

Equipment and machinery can present significant risks if improperly selected, installed, maintained, or operated.

Customers are responsible for:

• Reviewing manufacturer operating manuals;
• Following safety instructions;
• Obtaining required training;
• Using appropriate personal protective equipment;
• Observing capacity and load limits;
• Maintaining equipment;
• Following applicable workplace and safety regulations;
• Ensuring that operators are qualified and authorized.

Customers should not exceed manufacturer-rated capacities or modify safety systems.

Equipment Leader does not provide professional engineering, workplace safety, installation, or operator-training services unless expressly agreed in writing.

Customers should consult the manufacturer or an appropriately qualified professional when technical or safety questions arise.

12. WHOLESALE AND COMMERCIAL ACCOUNTS

Equipment Leader may offer wholesale, reseller, dealer, contractor, or commercial pricing to approved customers.

Wholesale accounts may be subject to separate written agreements, quotations, minimum quantities, payment requirements, and product restrictions.

Unless otherwise agreed in writing:

• Wholesale orders are final sale for discretionary returns.
• Payment is due before fulfillment.
• Pricing is subject to quotation validity.
• Product availability is not guaranteed until order acceptance.
• Customers are responsible for their own resale obligations, licenses, registrations, and tax responsibilities.

Wholesale customers purchasing for resale are responsible for compliance with applicable federal, state, and local laws.

Any separate written wholesale agreement controls over these Terms where the two documents directly conflict.

13. TAXES AND GOVERNMENT CHARGES

Customers are responsible for applicable sales, use, excise, import, and other taxes associated with their purchases unless Equipment Leader is legally required to collect and remit those amounts.

Any exemption certificate must be valid, complete, and submitted before the applicable transaction is finalized.

Equipment Leader may reject an exemption certificate that is incomplete, invalid, expired, or otherwise insufficient.

14. THIRD-PARTY SUPPLIERS AND SERVICE PROVIDERS

Equipment Leader may rely on independent manufacturers, suppliers, distributors, carriers, warehouses, payment processors, technology providers, and other third parties.

These businesses may perform product fulfillment, shipping, payment processing, warranty support, or other services.

Equipment Leader does not control every aspect of their independent operations.

However, nothing in this section eliminates any responsibility that Equipment Leader has under applicable law for its own conduct, representations, or contractual obligations.

15. WEBSITE USE AND PROHIBITED CONDUCT

You agree not to:

• Use our website for unlawful purposes;
• Submit false or misleading order information;
• Attempt unauthorized access to our systems;
• Interfere with website functionality;
• Use automated systems to scrape or disrupt our website without authorization;
• Submit fraudulent payment information;
• Impersonate another person or business;
• Upload malicious code;
• Abuse our customer service or return processes;
• Engage in fraudulent purchasing or chargeback activity.

We may restrict, suspend, or terminate access where reasonably necessary to protect our business, customers, suppliers, payment systems, or website, subject to applicable law.

16. PAYMENT DISPUTES, FRAUD, AND ABUSE

Customers retain the right to raise legitimate payment disputes and exercise rights provided by their payment provider or applicable law.

Equipment Leader may respond to payment disputes by providing relevant documentation, including:

• Order confirmations;
• Transaction records;
• Shipping information;
• Delivery confirmations;
• Customer communications;
• Product descriptions;
• Return authorizations;
• Refund records;
• Other relevant evidence.

Where reasonably necessary and legally permitted, Equipment Leader may investigate suspected fraud, theft, payment abuse, coordinated fraudulent activity, or repeated abusive return conduct.

Ordinary returns, warranty claims, complaints, and good-faith payment disputes are not automatically treated as fraud.

Equipment Leader may provide relevant information to payment processors, financial institutions, manufacturers, suppliers, distributors, insurers, legal representatives, law enforcement, or regulators where reasonably necessary and legally permitted.

17. INTELLECTUAL PROPERTY

Website content, including text, logos, graphics, photographs, product descriptions, designs, and other materials, may be owned by Equipment Leader or licensed to us by third parties.

You may not reproduce, distribute, modify, publish, or commercially exploit our proprietary website content without prior written authorization, except where permitted by law.

Manufacturer trademarks, product names, and logos remain the property of their respective owners.

Their appearance on our website does not necessarily imply an endorsement, partnership, or agency relationship.

18. PRIVACY

Your use of our website and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect information, including information used for customer service, order fulfillment, business operations, marketing, fraud prevention, and legally permitted business purposes.

The Privacy Policy is incorporated into these Terms by reference.

Where applicable law provides privacy rights that cannot be waived, those rights remain available to you.

19. DISCLAIMER OF WARRANTIES

Except for express written warranties and warranties or rights that applicable law requires, the website and its content are provided on an “AS AVAILABLE” basis.

To the extent permitted by law, Equipment Leader disclaims implied warranties, including implied warranties of merchantability and fitness for a particular purpose.

For used, pre-owned, and refurbished merchandise, any AS IS, WHERE IS disclaimer applies only to the extent legally permitted and only when adequately disclosed.

Nothing in this section excludes warranties or remedies that cannot legally be disclaimed.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Equipment Leader shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of our website, products, or services.

To the extent permitted by law, Equipment Leader’s aggregate liability arising from a particular transaction shall not exceed the amount paid to Equipment Leader for the specific product or service giving rise to the claim.

This limitation does not apply where prohibited by law or to liability that cannot legally be limited, including applicable liability for fraud, intentional misconduct, or other nonwaivable claims.

Nothing in these Terms limits rights or remedies that applicable law expressly protects.

21. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Equipment Leader, its officers, employees, representatives, and agents from third-party claims, liabilities, losses, and reasonable expenses arising from:

• Your unlawful use of our website;
• Your fraud or intentional misconduct;
• Your violation of these Terms;
• Your infringement of another party’s rights;
• Your unauthorized modification or misuse of purchased equipment;
• Your violation of applicable safety or operating requirements.

This section does not require you to indemnify Equipment Leader for our own negligence, wrongdoing, or liability where such indemnification would be prohibited by law.

22. FORCE MAJEURE

Equipment Leader shall not be responsible for delays or failures caused by events beyond its reasonable control, including:

• Severe weather;
• Natural disasters;
• Fires;
• Floods;
• Transportation interruptions;
• Supplier or manufacturer disruptions;
• Labor disputes;
• Government restrictions;
• War or civil unrest;
• Cyber incidents affecting third-party systems;
• Utility interruptions;
• Other events beyond reasonable control.

We will make reasonable efforts to communicate material fulfillment delays when practicable.

23. GOVERNING LAW

These Terms and any dispute arising out of or relating to Equipment Leader, its website, products, services, transactions, or customer relationships shall be governed by the laws of the State of Florida, without regard to its conflict-of-law principles, except where federal law governs or applicable law requires otherwise.

The Federal Arbitration Act (“FAA”) shall govern the interpretation and enforcement of the arbitration agreement in Section 24 to the extent applicable.

24. BINDING INDIVIDUAL ARBITRATION

24.1 Agreement to Arbitrate

Except for claims that are expressly excluded below or cannot legally be required to proceed through arbitration, you and Equipment Leader agree that disputes arising out of or relating to these Terms, purchases, products, services, website use, transactions, or the relationship between you and Equipment Leader will be resolved through final and binding individual arbitration.

This agreement applies to claims based on contract, statute, regulation, tort, misrepresentation, or other legal theories, to the extent permitted by law.

24.2 Arbitration Provider and Rules

Arbitration will be administered by the American Arbitration Association (“AAA”) or another mutually agreed, reputable arbitration provider under its applicable consumer arbitration rules.

If the parties cannot agree on a provider, the arbitration will proceed through AAA under its applicable consumer rules, subject to the provider’s rules and applicable law.

The arbitration provider’s applicable consumer fee protections will apply.

The arbitrator may award any individual relief available under applicable law.

24.3 Individual Proceedings

To the extent permitted by law, arbitration will proceed on an individual basis.

You and Equipment Leader waive the right to participate in a class, collective, or representative proceeding in arbitration or court, except where such a waiver is prohibited by applicable law.

No arbitrator may consolidate claims or preside over a class or representative proceeding unless required by law.

24.4 Small Claims Court

Either party may bring an individual claim in an eligible small-claims court if the claim qualifies and remains within that court’s jurisdiction.

If a claim is transferred, removed, or appealed in a manner that makes it ineligible for small-claims treatment, it will be handled under this arbitration agreement to the extent legally enforceable.

24.5 Injunctive and Statutory Relief

Nothing in this agreement prevents a party from seeking temporary or emergency relief from a court when necessary to preserve rights pending arbitration.

Nothing in this agreement waives claims or remedies that applicable law makes nonwaivable.

24.6 Arbitration Location

Unless the parties agree otherwise or applicable law requires another arrangement, arbitration will take place in the county where the customer resides or through remote proceedings.

The arbitrator and provider must apply applicable law and the consumer protections required by law.

24.7 Arbitration Costs

Arbitration fees and costs will be allocated under the applicable consumer arbitration rules and governing law.

A consumer will not be required to pay fees or costs that applicable law or the provider’s consumer rules prohibit.

Each party will generally bear its own attorneys’ fees unless a statute, contract provision enforceable under applicable law, or the arbitrator’s award provides otherwise.

24.8 Severability of Arbitration Provisions

If any portion of this arbitration agreement is found unenforceable, the remaining provisions will remain effective to the extent legally permitted.

If the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court to the extent required by law, while enforceable individual claims may remain subject to arbitration.

25. RIGHT TO OPT OUT OF ARBITRATION WITHIN 30 DAYS

You have the right to reject the arbitration agreement in Section 24.

You may opt out without affecting your ability to purchase products or services from Equipment Leader.

To opt out, you must send an email to:

equipmentleader@protonmail.com

Use the subject line:

ARBITRATION OPT-OUT REQUEST

Your email must be received within thirty (30) calendar days after the date you first affirmatively accept these Terms and Conditions.

Your email must include:

1. Your full legal name;
2. The email address associated with your customer account or purchase;
3. A statement clearly indicating that you are opting out of the arbitration agreement in Section 24.

Suggested wording:

“I am exercising my right to opt out of the binding arbitration agreement contained in Section 24 of the Equipment Leader LLC Terms & Conditions.”

A timely and properly submitted opt-out request will remove you from the arbitration agreement without invalidating the remainder of these Terms.

Equipment Leader will retain the opt-out request and associated records.

If you do not submit a timely opt-out request, the arbitration agreement will apply to the extent enforceable under applicable law.

Important: The arbitration opt-out is voluntary. You do not have to opt out to purchase from Equipment Leader.

26. COURT JURISDICTION AND VENUE

For claims that are not subject to arbitration, including claims involving a valid arbitration opt-out, the parties agree to the jurisdiction of courts located in Florida, subject to applicable jurisdictional requirements, venue rules, and nonwaivable consumer protections.

Nothing in this section requires a consumer to litigate in a location where applicable law prohibits that requirement.

27. CHANGES TO THESE TERMS

Equipment Leader may update these Terms from time to time.

Updated Terms will be published on our website with a revised effective date.

Changes will generally apply prospectively.

Material changes to the arbitration agreement will not retroactively eliminate an existing customer’s previously exercised opt-out or otherwise impair rights that applicable law protects.

Where required, Equipment Leader will obtain renewed affirmative acceptance or provide additional notice and opt-out rights before applying material changes to existing customers.

28. ELECTRONIC COMMUNICATIONS AND ACCEPTANCE

You agree that electronic communications, order confirmations, invoices, notices, and electronic records may be used in connection with your transactions, subject to applicable law.

Where required, Equipment Leader may request affirmative electronic acceptance of these Terms during checkout.

We may maintain records of:

• The version of the Terms accepted;
• The date and time of acceptance;
• The customer account or transaction associated with acceptance;
• The applicable arbitration opt-out period;
• Any opt-out request received.

An electronic acknowledgment is intended to document agreement and does not eliminate any legal requirement for adequate notice or valid consent.

29. SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be limited or severed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent legally permitted.

30. NO WAIVER

A failure by Equipment Leader to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

Any waiver must be expressly provided in writing by an authorized representative of Equipment Leader.

31. ENTIRE AGREEMENT

These Terms, together with applicable order confirmations, quotations, written agreements, and the Privacy Policy, constitute the agreement governing your use of our website and purchases, subject to any separate written agreement that expressly supersedes a provision of these Terms.

If a separate written agreement conflicts with these Terms, the separate agreement will control for the specific subject matter of that conflict.

32. CONTACT INFORMATION

For questions regarding these Terms, orders, returns, refunds, arbitration opt-outs, or other customer service matters, contact:

Equipment Leader LLC
Email: equipmentleader@protonmail.com
Telephone: 850-554-8888

For arbitration opt-outs, use the subject line:

ARBITRATION OPT-OUT REQUEST

BY PURCHASING FROM EQUIPMENT LEADER LLC OR AFFIRMATIVELY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE HAD AN OPPORTUNITY TO REVIEW THEM. THE ARBITRATION AGREEMENT IN SECTION 24 IS SUBJECT TO YOUR RIGHT TO OPT OUT WITHIN THIRTY (30) CALENDAR DAYS AS DESCRIBED IN SECTION 25.